Delivery to Mainland UK
We provide a prompt delivery service on all orders to most of mainland UK. Shipping costs are dependent on the size/weight of the package in the following tiers: Small £5.95 Medium £19.95, Large £24.95, X-Large (pallet) £34.95.*
Bulky and heavier items are delivered by Pallet Freight. See Pallet Delivery.
Scottish Highlands and other outlying areas may be subject to an additional charge. If you require delivery to these areas (see postcodes) please contact us by email or phone so we can confirm shipping charges and delivery times.
Postcodes which may be affected include:
AB, IV, KW, PA, PH, HS, KA.
N.B. We regret we are unable to deliver outside of UK mainland. This includes Northern Ireland, Isle of Wight, Isle of Man, Channel Islands & Irish Republic.
All orders are delivered during normal working hours. Deliveries cannot be made on Saturday, Sunday or Public Holidays.
A signature is usually required by our carrier before goods are left. If you are not at home a card will be left by the carrier and a second attempt will usually be made the next working day. You must contact the carrier as soon as possible. If you do not make contact within a few days, the carrier may decide to return the goods to us and we will have to charge you for delivery.
N.B. Pallet deliveries will be subject to costly redelivery charges (actual costs) if there is nobody in to receive the goods on the scheduled day.
* Please be aware that these are subsidized charges. Actual costs will be used in the event of any return.
Please help us to HELP YOU
Occasionally orders do get damaged in transit. If your goods are damaged in any way we will endeavour to replace them as quickly as possible.
IT IS YOUR RESPONSIBILITY TO INSPECT ALL GOODS ON ARRIVAL BEFORE SIGNING FOR THEM. The driver must wait while you check the delivery.
All packages which show ANY SIGN OF DAMAGE MUST BE SIGNED FOR “DAMAGED” or REJECTED.
ANY SIGNED FOR DAMAGES MUST BE REPORTED WITHIN 24 HOURS or your claim may be rejected.
If you sign the proof of delivery as “Received in Good Condition” or “UNCHECKED” or similar and the contents are subsequently found to be damaged, your claim may be rejected.